Just as it does for users of QuickBooks Online, we like that the vendor gives users of QuickBooks Payroll several options for customer service. You can get in touch with a customer service representative via different methods and search the company website’s knowledge base. Customer support is available by phone, email and live chat from 6 a.m. PT, Monday through Friday, though Elite users can connect with the support team by phone or chat 24/7.

  • Many appreciate its user-friendly interface with features that help streamline pay processing and new hire onboarding.
  • In terms of user reviews, there is more praise than complaints regarding Paychex’s payroll software.
  • In addition, ADP has a more robust paper check feature; it can sign checks, stuff them in envelopes, and deliver them to your office.
  • Nearly 800,000 small business clients trust ADP® to deliver a better payroll experience.

Here’s a top quality portfolio to outperform the market, with over 100% return since 2016, versus 55% for the S&P 500. Comprised of companies with strong revenue growth, healthy profits, lots of cash, and low risk. It has outperformed the broader market year after year, consistently. This website is using a security service to protect itself from online attacks. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

ADP Pros

I/we have no stock, option or similar derivative position in any of the companies mentioned, and no plans to initiate any such positions within the next 72 hours. ADP has the edge over Paychex in stock price performance – it has lost only 11% from its 52-week high in this bear market; hugely outperforming the S&P 500 and Paychex. And, it spite of being the largest player in the industry, it outperformed the S&P 500 and Paychex, returning 17% from its low of 2009, compared to 13.7% for Paychex and 14.1% for the index. As and when that happens both, ADP and Paychex should revert to their average growth of the last 9 years. Because of their pole positions, both ADP and Paychex will continue to grow earnings, but at slower rates of 13 and 10%, which don’t justify the kind of multiples that they have now.

  • Paychex and ADP both have solutions geared toward the midrange and enterprise markets.
  • Each plan includes full-service automated payroll suitable for almost any business, depending on needs.
  • Plus, its basic tier has features that you only get in Paychex’s and ADP’s higher plans.
  • Paychex offers 24/7 customer support across all of its plans if you encounter any issues or need some tech-savvy support.
  • With ADP and Gusto, you essentially pay more, as its starter tiers come with functionalities that aren’t helpful for the self-employed.

SurePayroll integrates with several popular accounting applications, not just the standard ones like QuickBooks and Xero, but also Zoho Books and Sage 50. So it’s a good choice for users of some applications that aren’t typically supported. SurePayroll’s long, successful history and its acquisition by Paychex will appeal to businesses for whom company longevity is critical.

Returns of Automatic Data Processing, Inc. (ADP) Vs Paychex, Inc. (PAYX)

We recommend Payroll primarily for Intuit QuickBooks Online users. It’s more expensive than competitors, but its deep, smooth integration may justify the expense for payroll managers who want to take advantage of this all-in-one system. There are better, less expensive payroll websites that you could use as a standalone service.

What advantage does ADP have over Paychex?

ADP includes payroll with direct deposit, a self-service employee platform and new hire onboarding along with other useful HR features. However, it's a bit more expensive than Paychex, which offers similar services. Paychex is regarded as the better choice for SMBs.

Robie has more than five years of content writing experience and specializes in writing about payroll and human resources software for small businesses. Conversely, none of Paychex’s payroll plans allow employees to clock in or out unless you opt for an additional service — Paychex Time. Though it costs extra, the ability for remote workers or employees who go out into the field to clock in via mobile app may be worthwhile. Both ADP and Paychex are known for their 24/7 customer service and support, but Paychex provides customers with an assigned payroll specialist. ADP leads Paychex in the integrations category, as it offers a much larger selection of integrations, although Paychex isn’t lacking in that department either. Switching costs are a big competitive advantage for payroll providers.

Always have peace of mind with 24/7 support

Both have cloud-based command features for a variety of HR and payroll solutions. The company’s employee-friendly software product helps to keep a track of recruitment, styles for coaching, payment plans, and training and retaining employees. In 2021, Gusto expanded its private business to serve as an API to external platforms. The new product, “Gusto Embedded Payroll”, serves vertical SaaS companies by providing payroll support to their clients or customers.

employee per month

At ADP, we believe sports and business both require the right approach. That’s why we’ve partnered with some of the top athletes in the world. Learn more about Privacy at ADP, including understanding the steps that we’ve taken to protect personal data globally. At ADP, we are committed to unlocking potential — not only in our clients and their businesses, but in our people, our communities and society as a whole. Focus on what matters most by outsourcing payroll and HR tasks, or join our PEO.

Best for HR Features: ADP and Paychex

Employers who wish to upgrade to benefit from employee self-service, know that employees also have access to learning platforms through their online portal. These courses can be modules the company makes themselves, or by linking to other websites. Courses like workplace productivity, time management, and financial wellness are available through the app. The onboarding process for Paychex is lengthy and takes 48 hours to complete after sign up.

person per month

Over the years she has had the opportunity to interact Adp Vs Paychex 2020ly with consumers to conduct product research, gather insights and evaluate user experiences. For small business owners interested in only payroll services, the Essential package is a great option to meet your needs. This package includes basic payroll services, IRS forms for employees, state forms, reporting features, and an online portal where employees can manage their payroll information. These sites walk you through each payroll run and tell you how much each will cost you. Plus, each offers online portals and mobile apps or integrated services that let employees punch in and out of a time clock.